This Privacy Policy explains how NyRealm ("we", "us") collects, uses and protects your personal data when you use https://nyrealm.com and purchase our products. We process data in accordance with the EU General Data Protection Regulation (GDPR).
1. Data we collect
- Account data: name, email address and hashed password.
- Order data: purchased products, license keys, invoices. Payment details are handled by our payment providers and never stored by us.
- Newsletter data: email address and your topic/frequency preferences.
- Support data: messages you send via the contact form, email or Discord.
- Technical data: IP address, browser type and anonymous usage statistics.
2. Why we use it
- To deliver products, license keys and updates (performance of contract).
- To send newsletters you subscribed to (consent — you can withdraw at any time).
- To comply with tax and accounting obligations (legal obligation).
- To prevent fraud and license abuse (legitimate interest).
3. Cookies & local storage
We use essential storage to keep your cart and session. Analytics cookies are only used with your consent.
4. Sharing
We share data only with processors needed to run the service (payment providers, email delivery, hosting). We never sell your data.
5. Retention
Account and order data are kept while your account is active and as long as required by law. Newsletter data is deleted when you unsubscribe.
6. Your rights
You have the right to access, rectify, erase, restrict and port your data, and to object to processing. Contact us at support@nyrealm.com. You may also lodge a complaint with your local supervisory authority.
7. Changes
We may update this policy. Material changes will be announced on the website or by email.